When "part of the job" shouldn't mean tolerating violence. Master the new standard for managing workplace violence.
Social and health care professionals encounter violence in their work on a daily basis. Statistics from the Workers’ Compensation Center make for grim reading: workplace accidents resulting from violent incidents are on the rise. In practice, this means not only threats but also actual hitting, kicking, and biting.
Why are current measures insufficient? Because violence is too often viewed merely as isolated incidents, even though it is a structural phenomenon.
Johanna M. Pulkkinen’s new book, *Turvallinen Arki* (Safe Everyday Life), is both a wake-up call and a handbook that reveals how to build violence management on a sustainable foundation—not through luck, but through leadership and cooperation.
Turvanvuoksi Oy recommends – We participated as experts
This book embodies the approach to safety that we at Turvanvuoksi Oy champion. We contributed expert insights during the writing process to ensure the work effectively addresses the real-world needs of the social and health care, education, and service sectors.
The book's key message: Taking ownership
The book challenges organizations to stop "passing the buck" regarding responsibility. In far too many workplaces, the management of violence falters because responsibilities are unclear. Pulkkinen’s work demonstrates that safety is not merely a matter for security services; it requires multidisciplinary cooperation and firm leadership.
Why acquire this work for your workplace community?
Stop normalizing violence: The book helps identify the structures in which violence has gradually come to be accepted as "part of everyday life."
Practical tools: You will receive precise guidelines and evidence-based approaches for situations where a customer's frustration erupts into aggression.
Leadership perspective: You will learn how to manage safety in a way that supports occupational well-being, reduces sickness-related absences, and improves the sector's ability to attract and retain talent.
Societal impact: The book reminds us that a safe day-to-day environment in social and health services is also in the best interest of clients and their families.
“At the organizational level, the core of the matter is simple: responsibilities must be identified and acted upon. The difference compared to a workplace where things are truly under control is immense.” – Johanna M. Pulkkinen
For whom?
This work is an essential tool for professionals in the social and health care, early childhood education, teaching, and service sectors. It is aimed specifically at:
For management and supervisors responsible for safety culture.
For occupational safety and health representatives and shop stewards.
For every employee who wants to understand their rights and obligations in a safe work environment.
About the Author
Johanna M. Pulkkinen (PhD, Occupational Health) is a leading expert in work ability management and the prevention of workplace violence. Her doctoral research and extensive experience ensure that the book combines solid research-based knowledge with practical application. Pulkkinen is committed to building a humanly sustainable working life where no one needs to feel afraid at work.
Subject area: Occupational safety, situations involving violence, leadership, health and social services sector.
Success is possible – in Finland, 60% of health and social care workplaces feel they can manage threatening situations. Order the book and join the ranks of the successful.
BOOK DETAILS
Title: A Safe Workday – Managing Workplace Violence in Social and Health Care
Author: Johanna M. Pulkkinen
Publisher: Priimaaco
Publication date: 17 November 2025
ISBN: 978-952-88-0976-0
Number of pages:
148 pp.
Binding type
Paperback
Year and edition
1st edition 2025